Contact

At Al Fakher 24h, we're here to help answer any questions you may have about our products, your order, or shipping. As a leading supplier of Al Fakher disposable e-cigarettes in the EU, we're proud to offer our customers excellent customer service and support.

Contact options:

  • E-Mail
    Write to us an email at [email protected]and we will get back to you as soon as possible. Whether you have questions about our range, need support with your order or would like further information - our team is here to help and advise you.

Our advantages:

  • Free delivery from €49.99 in Germany:
    Benefit from free shipping when you order more than €49.99. We deliver your Al Fakher products within 3-7 days directly from our European warehouse.
  • Varied payment methods:
    We offer you flexible payment options, including PayPal, credit card, iDEAL for customers from the Netherlands, Bancontact for customers from Belgium and SEPA bank transfers for customers across Europe.
  • Fast shipping to the EU:
    Our efficient logistics enable fast and secure deliveries to many European countries, including Germany, France, the Netherlands, Belgium and many more.

Questions about your order?

If you need help with an order or have questions about our Al Fakher products, you can contact us by email at any time. Our friendly customer service team is here to help ensure that your shopping experience with us is smooth and satisfactory.